The second-hand marketplace Users Voice Displeasure Regarding Sizing Updates
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has updated its size classifications for female and kids' apparel but did not contact every member regarding the update.
Online Platforms Response
Numerous buyers and vendors are posting online saying Vinted listings now show a modified sizing category compared to what was initially listed due to the recalibration.
The platform stated the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and adjust the sizing manually when needed, causing user dissatisfaction.
Measurement Approach Changes
Earlier, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was previously a 12 but now shows as UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Necessary Adjustments
Another shopper, based in Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.
Service Background
The platform boasts over 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: previously, Vinted reversed a change regarding delivery choices following member complaints.
